Last updated: 6 September 2026
Privacy Policy
Who this policy covers
This policy explains how UBI.quest handles personal information when you visit our website, buy our setup products, or contact us. UBI.quest is responsible for the information it processes for those purposes.
UBI.quest ยท Business VAT: DK27542352
Email: people@ubi.quest
Information we process
- Contact and order information, such as your name, email address, billing details, selected products, payment status, and transaction references.
- Support correspondence and information you choose to provide when asking for setup assistance. Do not send passwords, wallet seed phrases, private keys, or full payment-card details.
- Technical information such as IP address, browser, device, page requests, and security logs collected by website and checkout providers.
- Website usage information collected through Google Analytics, where enabled, and browser storage used for the offer countdown.
Why we use it and our legal bases
We process order details to perform our contract with you: handling purchases, delivering setup links, and providing the included support. We retain necessary financial records to meet legal obligations. We use relevant technical and correspondence data for legitimate interests in securing the service, preventing abuse, and resolving disputes. Where consent is required for optional tracking or marketing, consent is the applicable legal basis; it may be withdrawn.
Service providers and other platforms
We use Netlify for website hosting, ThriveCart for checkout, payment providers made available in checkout, and Google Analytics for website measurement. Order delivery and support also involve email service providers. Providers receive information needed for their roles and may process some information under their own privacy policies.
Orbit, exchanges, and wallet providers operate separately from UBI.quest. Information you submit when registering with them is governed by their policies. Exchange identity verification is handled by the exchange, not through this landing page. Public blockchain transactions may remain publicly visible and cannot generally be erased.
Cookies and browser storage
The offer page uses local storage named ubi-offer-countdown-start-v1 to remember when its countdown started. Google Analytics and embedded checkout providers may use cookies or similar technologies for measurement, security, and checkout functionality. Your browser allows you to inspect, block, and remove cookies and local storage; blocking required storage may affect functionality. The checkout provider may present its own privacy choices.
International processing
Our providers may process information outside Denmark or the European Economic Area. Where GDPR requires safeguards for such transfers, applicable arrangements must provide an appropriate transfer mechanism, such as an adequacy decision or standard contractual clauses. Contact us for information about the arrangements relevant to your data.
Retention and security
We keep information for as long as necessary to deliver purchases and support, meet applicable accounting and legal requirements, and handle complaints or disputes. Retention depends on the type of record and applicable obligations. We use appropriate access controls and service-provider safeguards, but no online service can promise absolute security.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your information, and object to processing based on legitimate interests. You can withdraw consent without affecting earlier lawful processing. Some records must be retained to meet legal obligations. Contact people@ubi.quest; we may need to verify your identity before responding.
You may complain to the Danish Data Protection Agency, Datatilsynet, or your local supervisory authority.
Updates
We may update this policy when our practices change. The revision date above identifies the current version.